Fixing Windows Update Error Code 80072EFE on Windows 7

StartMenuSage

I recently encountered error code 80072EFE on my Windows 7 machine when trying to run Windows Update. I've done a bit of searching, and it seems like it might be related to network issues, but I'm not sure how to resolve it.

Has anyone else experienced this error? If so, what steps did you take to fix it? I've already tried restarting my router and running the Windows Update troubleshooter, but the error persists. I'd appreciate any advice or troubleshooting steps that could help resolve this issue.

windowsninja

Error code 80072EFE in Windows 7 often signifies a connection interruption between your computer and the Windows Update servers. This can be due to network issues or conflicts with third-party security software. Here’s a step-by-step approach to help resolve it:

Network Connections:
- Ensure that your internet connection is stable. You’ve already restarted the router, which is a good first step. Additionally, check if other devices on the network are experiencing any issues.
- Consider temporarily connecting your computer to the internet via an Ethernet cable if you're using Wi-Fi.
Disable Firewall and Antivirus:
- Temporarily disable any third-party firewall or antivirus software. These can sometimes block Windows Update. Remember to re-enable them afterward for security.
Proxy Settings:
- Check if there are any proxy settings that might be interrupting the connection. Go to Internet Explorer > Tools > Internet Options > Connections > LAN settings, and see if there are any proxy settings enabled. Uncheck "Use a proxy server for your LAN" if it’s checked.
Windows Update Services:
- Restart the Windows Update service. You can do this by typing services.msc in the Run dialog, finding "Windows Update" in the list, right-clicking it, and selecting "Restart".
Clear the DNS Cache:
- Sometimes, flushing the DNS cache can resolve network-related issues. Open Command Prompt as an administrator and enter the command ipconfig /flushdns.
System File Check:
- Run the System File Checker to check for corrupt system files. In the Command Prompt (admin), type sfc /scannow and let it complete.
Windows Update Reset:
- If nothing works, consider resetting the Windows Update components. There are several scripts and tools available online that automate this process.
Check Microsoft’s Servers:
- Occasionally, the problem is on Microsoft’s end. Visit their status page or related forums to see if others are facing similar issues.
Event Viewer:
- Check the Event Viewer for any related errors that might give clues beyond the 80072EFE error. Access it by typing eventvwr.msc in the Run dialog.

If none of these steps work, it might be worth checking out Microsoft's support site or forums for any updates regarding this error. Additionally, consider reaching out for professional technical support if the issue persists.