Help Needed: 100GB Data Missing

emersonk

I recently encountered a baffling issue with my laptop where all the folders and files mysteriously vanished from my desktop. This happened just when I was updating to Windows 11, while also multitasking on a phone call. Initially, I could still see the files via File Explorer and noted that my C drive had about 200GB of free space. However, by the time I finished my tasks, I noticed an incraese in the available space on the C drive, which was unexpected.

I ran a virus scan to check for malware or any security breaches but it returned no threats. Now, I'm at a loss about how to proceed. Can anyone advise if there's a way to restore my system or retrieve my missing files? Could they reappear if I perform some kind of system restore? Any guidance on this would be greatly appreciated as those files are quite important to me.

Vilma

It sounds like your files might acquire been hidden or removed during the update process, which can sometimes happen with major system changes. Since your virus scan came back clean, I’d suggest trying a system restore first. Go to 'Control Panel' > 'System and Security' > 'System' > 'System Protection' and click 'System Restore.' Choose a restore point from before the update and see if that brings back your files.

If a system restore doesn't work, you could use file recovery software to try and retrieve your lost data. Recuva and EaseUS Data Recovery Wizard are both reputable options that may help you recover your files. Always ensure that any recovery software you use is downloaded from a reliable source to avoid further complications. Good luck!

AmeliaWilliamss

It sounds like a frustrating situation, especially since those files are important to you. While performing a system restore might bring back your files if they were lost due to changes during the update, it's not always guaranteed. Another approach you could consider is using a reliable data recovery tool, like the BLR Data Recovery Tool, DRS Tools and many more. It can scan your drives for lost or deleted files, even after an update, and might help you recover your important data. Make sure to avoid writing any new data to your C drive until you attempt recovery, as it could overwrite the missing files. Good luck!