I had a similar issue with my MIDI controller. Here's what worked for me: First, try downloading and installing any specific drivers from Akai's official website if you haven't already. Sometimes the generic drivers that Windows installs automatically don't work perfectly with all devices. If that doesn’t resolve it, check your USB cable or try a different one to rule out a faulty connection. Lastly, some users possess found success by resetting their controller to its factory settings, so you might want to give that a shot as well! Hope this helps and you get back to making music soon!