ECRAN BLEU INTEMPESTIF

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ECRAN BLEU INTEMPESTIF

Messagepar miaou18 » 03 Mar 2011, 22:03

Bonjour

j'ai régulièrement des écrans bleus avec des informations qui apparaisent sur mon portable et aussi sur mon pc de bureau

pourriez-vous m'aider à résoudre ces problèmes

merci
miaou18
 
Messages: 9
Inscrit le: 03 Mar 2011, 21:54

Re: ECRAN BLEU INTEMPESTIF

Messagepar LeLapinFou » 04 Mar 2011, 09:44

Bonjour,

quelles sont ces informations justement ? Car c'est le message d'erreur en haut de cet écran bleu qui est important.
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LeLapinFou
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Re: ECRAN BLEU INTEMPESTIF

Messagepar miaou18 » 04 Mar 2011, 13:42

bonjour et merci de me répondre ...

j'ai ceci :

Image


Image


Image

System Information (local)
________________________________________

computer name: PC-TOSHIBA
windows version: Windows 7 Service Pack 1, 6.1, build: 7601
windows dir: C:\Windows
CPU: GenuineIntel Intel(R) Core(TM) i5 CPU M 430 @ 2.27GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 4146774016 total
VM: 2147352576, free: 1988743168

________________________________________
Crash Dump Analysis
________________________________________

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.


On Fri 04/03/2011 12:46:55 GMT your computer crashed
crash dump file: C:\Windows\Minidump\030411-18018-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x82EDA)
Bugcheck code: 0x100000B8 (0xFFFFFA8008ADBB60, 0xFFFFFA8007F79670, 0x0, 0x0)
Error: CUSTOM_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


On Fri 04/03/2011 12:46:55 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
Bugcheck code: 0xB8 (0xFFFFFA8008ADBB60, 0xFFFFFA8007F79670, 0x0, 0x0)
Error: ATTEMPTED_SWITCH_FROM_DPC
Bug check description: This indicates that an illegal operation was attempted by a delayed procedure call (DPC) routine.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

________________________________________
Conclusion
________________________________________

2 crash dumps have been found and analyzed.
Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.


merci de m'aider ....
miaou18
 
Messages: 9
Inscrit le: 03 Mar 2011, 21:54

Re: ECRAN BLEU INTEMPESTIF

Messagepar ducable » 04 Mar 2011, 14:35

salut miaou
déjà c'est bizzare que tu ais le même problème sur deux ordis :nea:
l'écran bleu peu venir de beaucoup de chose :
en premier je vérifierai si de la poussière ne gène pas le refroidissement de ton processeur (une surchauffe du proc. est souvent la cause )

2ieme vérifies tes drivers notamment ceux de ta carte graphique ( réinstall au cas ou )
3ieme fais un scan anti virus :twisted:
ducable
 
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Inscrit le: 04 Mar 2011, 10:16

Re: ECRAN BLEU INTEMPESTIF

Messagepar miaou18 » 04 Mar 2011, 14:50

pour ce pc portable toshiba

le pc m'a proposé l'installation d'un nouveau bios

pensez-vous que le problème pouvait venir de là

je vais voir si ça se reproduit

effectivement le problème d'écran bleu s'est passé aussi sur mon pc de bureau et cela s'est produit aussi sur un pc dell portable ..... mais je n'ai pas noté les codes encore ....


merci
miaou18
 
Messages: 9
Inscrit le: 03 Mar 2011, 21:54

Re: ECRAN BLEU INTEMPESTIF

Messagepar miaou18 » 05 Mar 2011, 12:17

bonjour

j'ai encore des problemes

j'ai ceci :


--------------------------------------------------------------------------------
Welcome to WhoCrashed HOME EDITION v 3.01
--------------------------------------------------------------------------------

This program checks for drivers which have been crashing your computer. If your computer has displayed a blue screen of death, suddenly rebooted or shut down then this program will help you find the root cause and possibly a solution.

Whenever a computer suddenly reboots without displaying any notice or blue screen of death, the first thing that is often thought about is a hardware failure. In reality, on Windows most crashes are caused by malfunctioning device drivers and kernel modules. In case of a kernel error, many computers do not show a blue screen unless they are configured for this. Instead these systems suddenly reboot without any notice.

This program will analyze your crash dumps with the single click of a button. It will tell you what drivers are likely to be responsible for crashing your computer. If will report a conclusion which offers suggestions on how to proceed in any situation while the analysis report will display internet links which will help you further troubleshoot any detected problems.


To obtain technical support visit www.resplendence.com/support

To check if an update of this program is available, click here.

Just click the Analyze button for a comprehensible report ...



--------------------------------------------------------------------------------
Home Edition Notice
--------------------------------------------------------------------------------

This version of WhoCrashed is free for use at home only. If you would like to use this software at work or in a commercial environment you should ge the professional edition of WhoCrashed which also allows analysis of crashdumps on remote drives and computers on the network and offers a range of additional features.

Click here for more information on the professional edition.
Click here to buy the the professional edition of WhoCrashed.



--------------------------------------------------------------------------------
System Information (local)
--------------------------------------------------------------------------------

computer name: PC-TOSHIBA
windows version: Windows 7 Service Pack 1, 6.1, build: 7601
windows dir: C:\Windows
CPU: GenuineIntel Intel(R) Core(TM) i5 CPU M 430 @ 2.27GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 4146774016 total
VM: 2147352576, free: 1985269760



--------------------------------------------------------------------------------
Crash Dump Analysis
--------------------------------------------------------------------------------

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.


On Sat 05/03/2011 07:15:40 GMT your computer crashed
crash dump file: C:\Windows\Minidump\030511-17347-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x82EDA)
Bugcheck code: 0x100000B8 (0xFFFFFA8008C67B60, 0xFFFFF80003213CC0, 0x0, 0x0)
Error: CUSTOM_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


On Sat 05/03/2011 07:15:40 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
Bugcheck code: 0xB8 (0xFFFFFA8008C67B60, 0xFFFFF80003213CC0, 0x0, 0x0)
Error: ATTEMPTED_SWITCH_FROM_DPC
Bug check description: This indicates that an illegal operation was attempted by a delayed procedure call (DPC) routine.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


On Sat 05/03/2011 07:06:11 GMT your computer crashed
crash dump file: C:\Windows\Minidump\030511-17784-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x80610)
Bugcheck code: 0x1E (0x0, 0x0, 0x0, 0x0)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


On Sat 05/03/2011 06:51:58 GMT your computer crashed
crash dump file: C:\Windows\Minidump\030511-16785-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x80610)
Bugcheck code: 0x1E (0x0, 0x0, 0x0, 0x0)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


On Sat 05/03/2011 06:39:10 GMT your computer crashed
crash dump file: C:\Windows\Minidump\030511-23025-01.dmp
This was probably caused by the following module: tcpip.sys (tcpip+0x85D22)
Bugcheck code: 0x1E (0x0, 0x0, 0x0, 0x0)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\drivers\tcpip.sys
product: Système d’exploitation Microsoft® Windows®
company: Microsoft Corporation
description: Pilote TCP/IP
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.


On Sat 05/03/2011 06:35:02 GMT your computer crashed
crash dump file: C:\Windows\Minidump\030511-31637-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x82EDA)
Bugcheck code: 0x100000B8 (0xFFFFFA8003BCD650, 0xFFFFF8800396DFC0, 0x0, 0x0)
Error: CUSTOM_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


On Sat 05/03/2011 04:38:47 GMT your computer crashed
crash dump file: C:\Windows\Minidump\030511-25911-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x80610)
Bugcheck code: 0x1E (0x0, 0x0, 0x0, 0x0)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


On Fri 04/03/2011 21:49:11 GMT your computer crashed
crash dump file: C:\Windows\Minidump\030511-15412-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x80610)
Bugcheck code: 0x1E (0x0, 0x0, 0x0, 0x0)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


On Fri 04/03/2011 21:40:52 GMT your computer crashed
crash dump file: C:\Windows\Minidump\030411-29640-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x80610)
Bugcheck code: 0x1E (0x0, 0x0, 0x0, 0x0)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


On Fri 04/03/2011 12:46:55 GMT your computer crashed
crash dump file: C:\Windows\Minidump\030411-18018-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x82EDA)
Bugcheck code: 0x100000B8 (0xFFFFFA8008ADBB60, 0xFFFFFA8007F79670, 0x0, 0x0)
Error: CUSTOM_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.



--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------

10 crash dumps have been found and analyzed.
Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.


pourriez-vous m'aider


merci
miaou18
 
Messages: 9
Inscrit le: 03 Mar 2011, 21:54

Re: ECRAN BLEU INTEMPESTIF

Messagepar herve62 » 06 Mar 2011, 16:56

Il faut passer un bon coup de CCLEANER SPY BOT, MALWAREBYTES et de HIGHjackthis
puis éliminer les intrus , dsl mais faut etre specialiste , j'ai déjà eu et c'est pas facile
mais je m'en suis sorti
Teste aussi ta mémoire , souvent insuffisante > il faut en rajouter 2Go sont pratiquement necessaire
herve62
 
Messages: 67
Inscrit le: 24 Mar 2010, 13:11

Re: ECRAN BLEU INTEMPESTIF

Messagepar miaou18 » 06 Mar 2011, 17:28

bonjour et merci

voilà j'ai encore eu ceci :


On Sun 06/03/2011 19:39:50 GMT your computer crashed
crash dump file: C:\Windows\Minidump\030611-20373-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x82EDA)
Bugcheck code: 0x100000B8 (0xFFFFFA8004B15B60, 0xFFFFF880009F3FC0, 0x0, 0x0)
Error: CUSTOM_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


On Sun 06/03/2011 19:39:50 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
Bugcheck code: 0xB8 (0xFFFFFA8004B15B60, 0xFFFFF880009F3FC0, 0x0, 0x0)
Error: ATTEMPTED_SWITCH_FROM_DPC
Bug check description: This indicates that an illegal operation was attempted by a delayed procedure call (DPC) routine.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

et ça aujourd'hui :



On Mon 07/03/2011 06:50:59 GMT your computer crashed
crash dump file: C:\Windows\Minidump\030711-17472-01.dmp
This was probably caused by the following module: iastor.sys (iaStor+0x62D1)
Bugcheck code: 0x100000B8 (0xFFFFFA8008634060, 0xFFFFF8800396DFC0, 0x0, 0x0)
Error: CUSTOM_ERROR
file path: C:\Windows\system32\drivers\iastor.sys
product: Intel Rapid Storage Technology driver
company: Intel Corporation
description: Intel Rapid Storage Technology driver - x64
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: iastor.sys (Intel Rapid Storage Technology driver - x64, Intel Corporation).
Google query: iastor.sys Intel Corporation CUSTOM_ERROR




On Mon 07/03/2011 06:50:59 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
Bugcheck code: 0xB8 (0xFFFFFA8008634060, 0xFFFFF8800396DFC0, 0x0, 0x0)
Error: ATTEMPTED_SWITCH_FROM_DPC
Bug check description: This indicates that an illegal operation was attempted by a delayed procedure call (DPC) routine.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


puis


Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.


On Mon 07/03/2011 07:18:54 GMT your computer crashed
crash dump file: C:\Windows\Minidump\030711-21902-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x80610)
Bugcheck code: 0x1E (0x0, 0x0, 0x0, 0x0)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


On Mon 07/03/2011 07:18:54 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: snapman.sys (snapman+0x1CF09)
Bugcheck code: 0x1E (0x0, 0x0, 0x0, 0x0)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\drivers\snapman.sys
product: Acronis Snapshot API
company: Acronis
description: Acronis Snapshot API
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: snapman.sys (Acronis Snapshot API, Acronis).
Google query: snapman.sys Acronis KMODE_EXCEPTION_NOT_HANDLED






pourriez-vous m'aider

il me reste à utiliser : HIGHjackthis

comment faut-il procéder ..... j'ai vu qu'il ne fallait pas faire n'importe quoi ....

pourriez-vous me guider et ou le télécharger etr surtout comment l'utiliser

merci
miaou18
 
Messages: 9
Inscrit le: 03 Mar 2011, 21:54


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